1. Refund Policy for the Service 4Qr

• Refund Responsibility: Chaags is not responsible for refund operations related to event tickets. Full responsibility lies with the event organizer.
• In Case of an Issue with the Organizer: If an issue is reported with the event organizer, and there is a refund mechanism announced by Chaags, we will assist you in the refund process.
• When Chaags Is Responsible for the Event: In cases where Chaags directly organizes the event, we will handle refund operations according to the agreed terms.

2. Refund Policy for Wghtk Service

• Refund Period: Customers are entitled to request a refund within a period of 3 months from the subscription date.
• Refund Conditions: The amount can be refunded only if the agreed-upon services were not fully available at the time of the order.

3. Refund Procedures

• Submitting the Request: You can submit a refund request by contacting the Chaags support team.
• Processing Time: Refund requests are reviewed within 14 business days.
• Refund Method: Refunds are processed using the original payment method.

By using our services, you agree to this refund policy. For any inquiries, please contact the Chaags support team via our official website.